PRIVACY POLICY

Introduction.

Welcome to Gas-Go Heating. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and make contact with us. This policy applies to our customers, website visitors, and users in England.

Information We Collect.

We may collect and securely process the following data about you when purchasing Products & Services from us or using our 'Contact Form' on our website:

  1. Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
  2. Technical Data: IP address, browser type, time zone setting and other technology on the devices you use to access this website.
  3. Usage Data: Information about how you use our website, products, and services.
  4. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
  5. Financial Data: Payment card details and other payment information, if you purchase a Product or Service.

How We Use Your Data.

We use your data in the following ways:

  1. To Provide Our Services: Processing your orders, managing your account, and providing customer support.
  2. To Improve Our Website: Analyzing data to improve our website, products, and services.
  3. Marketing: Sending promotional materials and updates about our services, with your consent.
  4. Legal Obligations: Complying with legal obligations, preventing fraud, and ensuring security.

Legal Basis for Processing Your Data.

We process your personal data based on the following legal grounds:

  1. Consent: Where you have given us explicit consent to process your data for specific purposes.
  2. Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  3. Legal Obligation: Where we need to comply with a legal obligation.
  4. Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.

Data Sharing and Disclosure.

We may share your personal data with:

  1. Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, and customer support.
  2. Business Transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.
  3. Legal Requirements: Authorities, if required by law or in response to legal processes.

International Transfers.

We may transfer your data to countries outside the European Economic Area (EEA). When we do so, we ensure that it is protected in a manner that is consistent with how your personal data will be protected by us in the UK. This might include using specific contractual clauses approved by the European Commission which give personal data the same protection it has in Europe.

Data Security.

We have implemented measures to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include secure servers, firewalls, and encryption of payment transactions.

Data Retention.

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights.

Under data protection laws, you have the following rights:

  1. Access: To request a copy of the personal data we hold about you.
  2. Correction: To request correction of any incomplete or inaccurate data we hold about you.
  3. Erasure: To request erasure of your personal data when there is no good reason for us to continue processing it.
  4. Restriction: To request the restriction of processing of your personal data.
  5. Portability: To request the transfer of your personal data to another party.
  6. Objection: To object to processing of your personal data where we are relying on a legitimate interest.

Contact Us.

If you have any questions about this Privacy Policy or our data protection practices, please contact us at using the 'Contact Form' on our website.

Changes to This Privacy Policy.

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

This Privacy Policy was last updated on [10-11-2024].

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