🔌 Gas Service Providers in the UK – Who They Are and What They Do

When it comes to gas in your home or business, several different organisations play a role — from supplying the gas itself to servicing and maintaining your appliances. But who’s actually responsible for what?

At Gas-Go Heating, we often get asked questions like:

• “Who supplies my gas?”
• “Who do I call if I smell gas?”
• “What’s the difference between a supplier and an installer?”

Here’s your complete guide to gas service providers in the UK, how they operate, and who you need to contact depending on your issue.

---

🔋 1. Gas Suppliers – Who Delivers the Gas to Your Property?

Gas suppliers are the companies that sell you the gas you use and bill you for your usage. You can choose your supplier based on price, customer service, and green energy credentials.

🔄 You can switch gas suppliers at any time.

Some of the UK’s most well-known domestic gas suppliers include:

• British Gas
• Octopus Energy
• EDF Energy
• E.ON Next
• Ovo Energy
• ScottishPower
• Shell Energy

💡 Tip: Use comparison sites like Uswitch or Compare the Market to find the best rates.

---

🏭 2. Gas Transporters – Who Owns the Pipes?

You don’t get to choose this one. The Gas Transporter is responsible for the underground gas mains and the pipe that runs from the street to your home.

Most UK homes are connected to the National Grid Gas network, but in some regions, your local Gas Distribution Network (GDN) may be operated by:

• Cadent Gas
• Northern Gas Networks
• SGN (Scotia Gas Networks)
• Wales & West Utilities

If you suspect a gas leak outside or near your meter, call the National Gas Emergency Service on 0800 111 999 immediately.

---

🔧 3. Gas Service & Installation Providers – Who Works on Your Appliances?

This is where Gas-Go Heating comes in.

We are a Gas Safe Registered Company, meaning we’re qualified and legally authorised to:

• Install new boilers and heating systems
• Service and maintain existing gas appliances
• Repair faults and carry out diagnostics
• Perform annual gas safety checks (CP12) for landlords
• Upgrade gas meters and pipework

We do not sell you gas — but we ensure your appliances use gas safely and efficiently.

---

🧾 4. Gas Meter Operators (MOPs) – Who Owns the Meter?

In most domestic properties, your gas meter is owned and maintained by a third-party company, usually arranged by your supplier. They’re responsible for:

• Installing or replacing meters
• Making sure your meter is working and safe
• Sending meter readings back to your supplier

📦 Smart meters are now widely rolled out in the UK, allowing for automatic meter readings and accurate billing.

---

🏠 Who Should You Contact?